Claim Form Login
If you reside in the United States and your Private Information was impacted in the targeted cyberattack on Blue Ridge Rural Water Company, Inc.'s (“Blue Ridge”) computer systems that occurred in July 2024 (the “Data Incident”), including all those who received notice of the Data Incident, you may be a Class Member and eligible for Settlement Benefits. Excluded from the Settlement Class are: (1) Blue Ridge and its officers, directors, and related companies; (2) anyone who validly excludes themselves from the Settlement; (3) the Judge in this case, and the Judge’s family and staff; and (4) anyone who perpetrated the Data Incident.
If you are a Class Member and wish to receive Settlement Benefits then you must submit a claim form by January 14, 2027.
All Settlement Class Members are eligible to enroll in Credit Monitoring Services in addition to claiming either (1) compensation for eligible Out-of-Pocket Losses or (2) a $50.00 Alternative Cash Payment. Settlement Class Members cannot receive both compensation for Out-of-Pocket Losses and the Alternative Cash Payment. These benefits are described in more detail below.
Credit Monitoring Services. All Class Members are eligible to claim two (2) years of three-bureau credit monitoring through CyEx Financial Shield Total. This comprehensive service comes with $1 million of financial fraud insurance, and includes monitoring for:
If anything suspicious happens, you will be able to talk to a fraud resolution agent to help fix any problems.
Compensation for Ordinary Out-of-Pocket Losses. Class Members who incurred actual, documented out-of-pocket expenses due to the Data Incident, can get back up to $500.00. The losses must have occurred between July 23, 2024, and January 14, 2027, and you cannot claim a payment for expenses that have already been reimbursed by a third party. This benefit covers out-of-pocket expenses like:
fees for credit reports, credit monitoring, or freezing and unfreezing your credit
cost to replace your IDs
postage to contact banks by mail
Compensation for Extraordinary Out-of-Pocket Losses. Class Members who lost money because of identity theft or fraud can get back up to $2,500.00. The losses must have occurred between July 23, 2024, and January 14, 2027, and you cannot claim a payment for expenses that have already been reimbursed by a third party. This benefit covers out-of-pocket losses like:
If you are claiming for Ordinary and/or Extraordinary Out-of-Pocket Losses, you need to submit proof, like bank statements or receipts, to show how much you spent or lost. You can also provide notes or papers you made yourself to explain or support other proof, but those notes or papers alone are not enough to make a valid claim. Your proof or notes should show that your expenses were because of the Data Incident.
Alternative Cash Payment. Instead of any other payment, Class Members may claim a one-time $50.00 cash payment.
To start your online claim form, you must login with your LoginID and PIN. You can find your LoginID and PIN on the Notice that was sent to you. If you are unable to locate your ID and PIN, please contact us by emailing info@BlueRidgeDataSettlement.com. Please request your LoginID and PIN by providing your full name and mailing address.
You may also download a Claim Form here and submit it, along with any supporting documentation, by email
The deadline to submit a Claim Form online or by email is January 14, 2027. If you are mailing your Claim Form, it must be mailed with a postmark date no later than January 14, 2027.